• Find the product you love, select your size, and click "Add to Cart."
• Head to checkout and fill in your phone number and address.
• On the payment page, you'll see a summary of your order, including the product, size, and total cost.
• Choose your preferred payment method and proceed.
• Once your payment is processed & your order is placed, you'll receive a confirmation email.

• After your order is dispatched, we suggest you to login to your account and check the order status. You may also Contact us for the same.

Yes, please Contact us to modify or cancel your order and we’ll assist you accordingly.

• We're here to help you with your order status. You may Contact us and we'll help you with the update.

• At The Plus Size Store, we stand behind the quality of our products. If you've received a damaged or incorrect item, we pledge to make it right.
• Simply Contact us with your order details and a photo of the issue and we'll do the needful for you.

• For your convenience, we accept all payment methods in domestic orders: UPI, Debit/Credit card, Net Banking, EMI, Wallet, Pay Later and Cash on Delivery.
• For payment options of international orders, please click here.

• Yes, we offer Cash on Delivery (COD) for domestic orders and for international customers pre-paid orders are accepted.

•  Both EMI & Pay Later options are available at checkout. You may select any payment method of your choice.

• It usually takes 7-8 working days to dispatch an order and shipping time for Domestic orders is 5-9 days whereas for International orders is 7-15 days.
• In case it is Urgent to you, Kindly Contact us, we will process your order on priority.

We usually try to deliver the order as soon as possible. However, if you want to expedite the delivery kindly Contact us and we’ll do the needful.

• Yes, we ship worldwide. For international shipping charges, please visit here.

• We suggest you to carefully enter your shipping address while placing the order. However, if you need to modify it you may Contact us for the same.

• While we prioritize the prompt delivery for all our customers, occasional delays may arise. In such instances, we engage with our courier partner to facilitate expedited delivery. Hence, in such cases you may Contact us to inquire about the status of the order.

• We have a 3 Days No Question Asked Return/Exchange policy, wherein orders placed during Sale or on Discount, International orders and customised orders, are not eligible for any Return/Exchange.
• For more information, please visit here.

Please click here to submit your Return/Exchange request.

• All valid refunds will be issued in the form of store credits only.
• You can use the same Store Credit to place anything from our website within the next 6 months.

• All valid Return/Exchange requests are processed free of cost.

• Products purchased during sale are excluded from our return and exchange policy. . For detailed information on this, please visit here.

• You can make a purchase even if you do not have the account on our website. However, we suggest creating one so that you can get regular updates of offers & deals.

• Click on  top left corner three horizontal lines, scroll to the bottom and click on Sign In.
• Enter your Phone Number , OTP & Email ID. Once it is done you have created the account with us.

• You may Contact us and we’ll do the needful for you.

• We send email updates about offers and deals to ensure you don't miss out on your favorite items. Should you wish to discontinue receiving these communications, please click the “Unsubscribe” button mentioned at the bottom of the email.

• Each product requires unique care. To ensure your product stays in its best condition, please refer to the specific care instructions by clicking here.

• To ensure your product stays in its best condition, please check the washing instructions provided in the product details. These instructions differ depending on the item.

• While we prioritize premium quality fabrics, please note that handblock printed and pure cotton products may experience some fading over time. This is a natural characteristic of these materials. Click here for more information.

• We suggest you to follow the washing instructions, mentioned in the product details and care instructions mentioned here. Through this you’ll be able to maintain the quality of your product.

• Alteration is something which we discourage as it fails to give the look & fit you expect. Instead we recommend placing a customized order with your measurements, and we'll handcraft it to your exact preferences.

• Yes, we offer customisation for measurements, interchange of fabrics of our existing designs, and basic design alterations in sleeves or necklines. You can specify your preferences for each of these aspects.

• Yes, you can customize various design details such as neckline, sleeve length, embellishments, and more. Please discuss your preferences with our design team by clicking here.

• Select your preferred product and click on Customised > Click on Add to Cart > Add your measurements in the “Add Customisation Note” section before the checkout.
• Click on Checkout and fill in the required details ( Phone Number & Address ).
• You will be directed to the final payment page where your selected product & size will be visible with the amount you need to pay.
• Select the payment mode & proceed with the Payment.
• On completion of payment or placing the order, you will receive a confirmation Email.

• We offer customization free of cost in general. However, some particular measurements might incur an extra charge.
• If any extra charges apply, our team will contact you to discuss the details.
• For immediate assistance or inquiries about your customization, click here.

• Custom dresses are made specifically to your measurements and preferences, so the customised outfit is excluded from returns or refunds. However, we will work with you to ensure any issues with fit or quality are addressed.